Evermade Care takes care of your web service

Going live with a service is just a step — maintaining it is a marathon. Your site or service needs to constantly improve and keep up with the changes of the online world. At Evermade, service maintenance, hosting, and small-scale development are the responsibility of our Care team. Care is all about proactive monitoring and development, quick replies to support tickets, and fast reactions in problem situations. We make sure your web service is safe and up-to-date around the clock.

Our services

Site audit
Site migration
Maintenance and updates
Hosting
Integration monitoring
Small-scale development
Data security

We’re trusted by

“We chose Evermade as our new partner due to a well-executed audit. The reporting was clear, and the audit allowed us to request quotes from multiple service providers. In the end, though, Evermade was an easy choice. The customer service we received was excellent from the very beginning, and we felt that we could trust their services in the future as well.”

Anni Muukkonen
Communications designer & Digital communications, Liikenneturva

Our team is dedicated to your service

By getting Care, you get a competent team of experts in different fields who are always there to help you. When your site is always working as it should, you have the freedom to focus on what you do best. Our dedicated team is available whenever you seek new ideas for improving your service, want to implement new features, or encounter problem situations. We actively listen to your needs and wishes to improve your website and serve your end-users even better.

Security comes first

We constantly evaluate the status of your site, keeping it stable and running smoothly. We keep your data protected and always install the latest updates to your site to protect it from any potential attack. So far, no one has been able to break into a service maintained by our Care team. During 2022, not a single service suffered from service breaks outside of SLA limitations. We also actively work to keep your website’s code up-to-date, ensuring that the technical foundation of your service remains solid.

Front-runner in AI-assisted WordPress maintenance

We have built an automated update process that includes AI-supported visual regression testing and backup creation before updates. We also conduct automated security scans with the most comprehensive data in the industry. Automation helps reduce the likelihood of human errors, allowing us more time to focus on the development of your website. Read more about our automated maintenance.

Your feedback matters

Our ticket system provides an easy and quick way to reach out to us. It also keeps our ways of working transparent: after every ticket, we ask our clients how satisfied they were with the resolution of issues. This allows us to continually improve our service and ensure high customer satisfaction. In 2023, 96% of the users were extremely satisfied with the quality of our service and the speed of implemented fixes.

130+

Sites maintained by Care

96 %

Extremely satisfied with the quality and speed of our service

4h 6min

Average response time

“Working with Care has been very straightforward, and our support requests have been handled quickly. We’ve found peace of mind as Care has looked after the maintenance and development of our service. Help and advice is always available from Evermade’s wide range of experts.”

Niko Sandell
Technology and Marketing Director, M Room